Refund Policy: 

At Aaharcart, we give no refund but for special case mention below, our commitment is to address your concerns promptly and fairly. Please find below the details on how we handle refunds for various modules:

Food Delivery Module: We will initiate a refund after conducting a thorough investigation into reported issues such as receiving the wrong order or damaged items. The decision will be made by our team based on the findings of the investigation. Please note that refund requests must be reported on the same day of delivery, within 1 hour of receiving the order, to be eligible for consideration.

Grocery Module: Refunds for damaged or missing grocery items will be processed after a comprehensive investigation. The final decision will be made by our administration team, taking into account the results of the investigation. Customers must report any issues within 1 hour of delivery to be eligible for a refund.

Parcel Delivery Module: Similarly, refunds for damaged parcels or missing items in deliveries will be subject to investigation by our team. The administration will make the final decision based on the investigation findings. It is imperative to report any issues within 1 hour of receipt to be considered for a refund.

E-commerce Module: For issues with products purchased through our e-commerce platform, refunds will be provided following a thorough investigation. The decision on refunds will be made by our administration team. Customers are required to report any issues within 1 hour of delivery to be eligible for consideration.

Pharmacy Module: Refunds for damaged or missing pharmaceutical products will be processed after investigation. Our administration team will make the final decision regarding refunds based on the investigation results. To be eligible for a refund, customers must report any issues within 1 hour of delivery.

Contact Us: If you have any questions or concerns about our refund policy or require assistance with a refund request, please don't hesitate to contact our customer support team. We are committed to ensuring your satisfaction and will do our best to address your needs promptly and fairly.